The use of this site is governed by the policies, terms and conditions set forth below. Please read them carefully. Your use of this site indicates your acceptance of these terms and conditions. Your placement of an order indicates your acceptance of these terms and conditions. Your submittal of any purchase order to Silk Garden Store indicates acceptance of these terms and conditions. These terms and conditions shall supercede any subsequent terms or conditions included with any purchase order, whether or not such terms or conditions are signed by Silk Garden Store. Silk Garden Store reserves the right to make changes to this site and these terms and conditions at any time.
Order Acceptance Policy
Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. Silk Garden Store reserves the right at any time after receipt of your order to accept or decline your order for any reason. Silk Garden Store reserves the right at any time after receipt of your order, without prior notice to you, to supply less than the quantity you ordered of any item. All orders placed must obtain pre-approval with an acceptable method of payment, as established by our credit and fraud avoidance department. We may require additional verifications or information before accepting any order. Silk Garden Store is a reseller to end user customers and does not accept orders from dealers, exporters, wholesalers, or other customers who intend to resell the products offered by Silk Garden Store.
Use of Information
Silk Garden Store will not disclose any information about any individual without the individual's consent, except to comply with applicable law or valid legal process. There may be cases in which some of your personal information may be used by Silk Garden Store to target e-commerce promotions and telemarketing activities such as email offers. In addition, it may be shared with third parties who assist Silk Garden Store in producing its Web sites or provide a service to Silk Garden Store's users.
Silk Garden Store is not liable for any losses or damages caused by this website or any website linked to or from this website. We reserve the right to refuse any order without giving reason. Upon cancellation of an order we will make all reasonable attempts to contact you using the details provided. All received monies will be refunded using the method received.
The delivery times provided by Silk Garden Store are estimates only. Silk Garden Store will not be held accountable for late deliveries or loss or damage relating to late deliveries. In the event that multiple items are ordered, part deliveries may be made where stock is not available. All reasonable attempts to notify you will be made using the details you provided. Please ensure you enter the correct delivery address. Silk Garden Store cannot be held responsible for incorrectly entered delivery addresses.
Acceptance of the Goods
The buyer is responsible for inspecting the goods for fault and notifying us within 5 working days of receiving the goods should there be a fault.
Change of Address
Silk Garden Store cannot be held responsible for an incorrect address being entered on your order. Address Confirmation is given on the Order Review page in the checkout section of the site. If this is not noticed until after your order is finalised, please contact Customer Service immediately. We will attempt to update any incorrect order details, however due to the fast turnaround of our warehouse, some orders cannot be adjusted. In the case that your order is processed and cannot be updated, please refer to our returns and exchange section for more information.
If notified before goods have been dispatched, Silk Garden Store can accommodate order cancellations. If items have been shipped, Silk Garden Store reserves the right to refuse order cancellation or charge a cancellation fee should we be able to request the return of the package from our delivery service.
Copyright and Trademark Notice
This site is owned and operated by DessHead LTD. Unless otherwise specified, all materials appearing on this site, including the text, site design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are the sole property of Silk Garden Store. All software used on the site is the sole property of Silk Garden Store or those supplying the software. You may use the content of this site only for the purpose of shopping on this site or placing an order on this site and for no other purpose. No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form or by any means without Silk Garden Store giving prior written permission. All rights not expressly granted herein are reserved. Any unauthorised use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties.
This site may contain links to other sites on the Internet that are owned and operated by third parties. You acknowledge that Silk Garden Store is not responsible for the operation of or content located on or through any such site.